Welcome to Cfoni Official Blog     
                                 

We started this blog for our customers; to facilitate a better understanding on our products and therefore fully utilized what they have signed up for. In fact many people still do not know how VOIP technology (Cloud Telephony) can benefit them and their business; therefore we strongly feel that we need educate all our user to enjoy what they buy.

Some of the acronyms that they cover are:

ATA – Analog Telephone Adaptor

Adapts a traditional analog phone to work with VoIP

BYOD – Bring Your Own Device

Employees today are often allowed to use their own mobile devices or tablets at work

CDR – Call Detail Record

Detailed information about incoming or outgoing calls

DID – Direct Inward Dialling

Refers to an internal extension that can be reached via a standard 10-digit telephone number

HUD – Heads-Up Display

The idea of using a softphone right on the computer screen rather than a phone on the desk

IVR – Interactive Voice Response

Refers to a VoIP voice interactive system, that helps you to do greeting and redirect call

POP – Point of Presence

The point where the company’s network connects to the telephone company’s network

SIP – Session Initiation Protocol

Allows different devices to be compatible on the same VoIP network

All these acronyms can be found in Wikipedia